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Same services. New way of serving you.

Now is more important than ever to keep in regular contact with your provider. You can now receive the care you need without having to go into the office. Neighborhood Health introduces Telehealth through our Patient Portal and Healow app!

What is Telehealth?

Telehealth is a way for you and your provider to connect virtually through a secure internet connection using your smartphone, computer, or any other internet ready device. You can see your provider without physically going into the office to receive the care you need. During your visit your provider will be able to speak with you about how you’re doing, diagnose certain symptoms you are experiencing and come up with a treatment plan.

How do I Schedule a Telehealth appointment?

To schedule a Telehealth appointment, all you need to do is call your providers office and they will help to determine if a Telehealth visit is appropriate for you and help you get set up. They will make sure you have an active account through Healow where you will access the Telehealth visit and help get you set up with a Healow account if you do not already have one.

What is Healow?

Healow is our patient portal where you will access your Telehealth visit. You can also view your scheduled appointments, visit summaries, access bill pay, and more.

How do I get Healow?

You can access Healow by clicking here to go to our website and clicking on Patient Portal in the top left corner of your screen. You can also access Healow by downloading the app on your Android or IOS device. Or, you can click here to be directed to the Healow homepage.

What do I need for my Telehealth visit?

All you need is a secure network connection, a smartphone, computer, or other internet ready device with video and audio capabilities.

Will my insurance cover this?

Most insurances are covering this service, especially now. If are having issues with your coverage you may contact our billing department at 260-458-2641.

What if I don’t have insurance?

We offer a Sliding Fee Discount program for those who are uninsured or underinsured. Call us to speak with one of our representatives for more information.

First time logging into Healow? Click here for helpful steps on logging in.

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